Privacy policy

Pickwell Finds ("we", "us", "our") operates this online store. This Privacy Policy explains how we collect, use and share your personal information when you visit our website, make a purchase or contact us.

Information we collect

  • Information you give us: name, email address, shipping and billing address, phone number and messages you send us.
  • Order information: products purchased, order amount and order history. Payment card details are processed by our payment providers; we do not store full card numbers.
  • Device and usage information: IP address, browser type, pages viewed, referring website and how you interact with the site, collected through cookies and similar technologies.

How we use your information

  • To process and deliver your orders, send order confirmations and shipping updates.
  • To respond to questions and provide customer support.
  • To send marketing emails if you have subscribed. You can unsubscribe at any time using the link in each email.
  • To prevent fraud and keep our store secure.
  • To understand how visitors use our site and improve our products and services.

Cookies

We use cookies to keep items in your cart, remember your preferences and understand site traffic. You can manage your cookie choices through the cookie banner on our site or your browser settings. Blocking some cookies may affect how the store works.

Sharing your information

We do not sell your personal information. We share it only with service providers who help us run the store, such as our e-commerce platform (Shopify), payment processors, shipping carriers, email and analytics providers, and when required by law.

Data retention

We keep order information for as long as needed for accounting, tax and legal purposes. Other personal information is kept only as long as necessary for the purposes described above.

Your rights

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, and to object to or restrict certain processing. To make a request, email support@pickwellfinds.com. We may need to verify your identity before responding.

Children

Our store is not intended for children under 16, and we do not knowingly collect personal information from them.

Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with a new "Last updated" date.

Contact us

For questions about this Privacy Policy, email support@pickwellfinds.com.